Shipping & Return

1.0 SHIPPING

• 1.1 SHIPPING CHARGES: Enjoy free shipping in India for orders above Rs 999. Orders below this amount ship at a flat rate of Rs 99.
• 1.2 DELIVERY PERIOD – IN INDIA:

  It typically takes 2 to 12 business days (excluding pickup and delivery dates, during non-covid times) for your order to be delivered based on your location in India.

  Typical transit time by standard delivery Location:

  1. North India : 2 to 4 working days
  2. West India: 4 to 6 working days
  3. Central India: 5 to 6 working days
  4. South India: 6 to 10 working days
  5. East India: 7 to 12 working days

  Please note :The delivery timelines above are only indicative. Since we rely on our courier partners for delivery, unexpected exigencies at times may cause delay. In such cases, please do not worry. Get in touch with us at delivery@inspiredliving.store for the latest update on your shipment.

• 1.3 EXPRESS DELIVERY – IN INDIA:

  You may avail express delivery by air or a Priority Express Delivery service under which products are delivered between 24 to 72 hours. The cost of availing this service is higher than standard service and will be conveyed to you on receiving your request. Please get in touch with us at delivery@inspiredliving.store or whatsapp at 950.123.3144, for more details.

• 1.4 INTERNATIONAL DELIVERY:

  We ship select products globally. Please write to us at international@inspiredliving.store with details of the products you wish to order with quantities & your complete address with zip code and we will get back to you with the shipping cost by courier (fedex, UPS or others) and the transit time. In addition to cost of product and cost of international shipping, there may be a custom duty applicable in the country of import which would additionally stand payable by the buyer as per prevailing government rates.

2.0 RETURNS

We take great care in ensuring all our products reach our customers in a good condition. However, in an unlikely event that there is a cause of concern, we do have a return policy in place.

• 2.1 RETURN ELIGIBILITY

  Products are eligible for return in following circumstances:

  1. In the event where there are defects and deficiencies in the product shipped (attributable to, and accepted by inspiredliving.store after due verification at its sole discretion).
  2. In the case of a wrong SKU inadvertently shipped
  3. In the case a product shipped is of a different size, design or color.
  4. In case a product has been received broken or is damaged in transit. In case of a minor damage in transit, the customer may choose not to return and instead discuss the issue with us by sharing images of the minor damage, for possible easy solutions.
• 2.2 TIME FRAME TO INITIATE A RETURN REQUEST:

  The buyer shall initiate such requests for a return not later than 3 (three) days from the date on which he/she received the delivery of the Product.

  Please note: Upon receiving your feedback, inspiredliving.store shall verify the authenticity and the nature of the return request and if found acceptable as per our policies, we will make a replacement.

• 2.3 WHEN RETURNS ARE NOT ADMISSIBLE

  Returns are not admissible in cases where a no return policy is mandated for a specific product. As our design collection of handcrafted pieces is intricate & fragile who’s repacking and re-shipping is a complex matter, we do not entertain returns for such items. Such items will be marked as ‘final sale’ and are not returnable. Also, we cannot accept returns after return timeline has lapsed.

  Here are some products we can’t take back. Such items will be marked as FINAL SALE.

  1. Glassware and other fragile items
  2. Items of personal use & jewellery
  3. ‘Made to order’ customized items
  4. All orders shipped overseas
  5. Free gifts or products received in promotional offers
  6. Products that have already been used or installed by the customer
  7. Products that have been tampered with.